bet177 Terms and Conditions

01General Provisions

These terms and conditions ("Terms") apply to the use of the bet177 platform and all its services. By accessing the bet177 website, creating an account, or using any service, the user is considered to have fully agreed to these Terms. If you do not agree with any part, please refrain from using the service.

bet177 reserves the right to change these Terms at any time. Updated Terms take effect as soon as they are published on the website. It is the user's responsibility to check this page regularly.

Alongside these Terms, our Privacy Policy and responsible gaming guidelines are also considered part of using the service. It is advisable to read both documents.

02Account Registration

To enjoy services on bet177, you must create a personal account. All information provided at the time of registration must be completely accurate and up to date. Creating an account with false or misleading information is strictly prohibited and may result in account cancellation.

2.1 One Account Policy

A user may operate only one account. If the same person creates multiple accounts, all accounts will be closed and any balance or bonus held in them may be forfeited.

2.2 Identity Verification (KYC)

bet177 may at any time request a copy of a national ID card or passport for identity verification. Withdrawals may be temporarily suspended until the verification process is complete. This process exists to protect the user.

03Age and Eligibility Requirements

The minimum age to participate on bet177 is 21 years. No person under the age of 21 may create an account or use the service. bet177 may request proof of age for verification at any time.

If any person operates an account using someone else's identity, it will be closed immediately. Each account may only be used by the person in whose name it is registered.

04Account Security

It is the user's own responsibility to keep their username and password completely confidential. Login details should not be shared with anyone else. If an unauthorised person accesses the account, bet177 will not be liable for any financial loss resulting from that.

• Use a strong password — a combination of letters, numbers and special characters.
• Avoid logging in on public Wi-Fi or shared devices.
• Always log out after using your account.
• If you notice any unusual activity on your account, notify support immediately.

bet177 uses SSL encryption and other security measures on accounts. To learn more about technical security, visit the About Us page.

05Deposits and Withdrawals

Designated mobile banking methods must be used for financial transactions on bet177. The currently accepted methods are bKash, Nagad, Rocket and Upay.

5.1 Deposit Terms

• The minimum deposit amount is ৳500.
• The mobile number used for the deposit must match the name on the account.
• Deposits from third-party accounts are not accepted.
• Deposits generally take a few minutes to confirm.

5.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally completed within 1 hour.
• Withdrawals can only be made to a registered mobile wallet in your own name.
• Withdrawals may be delayed if identity verification has not been completed.

06Bonuses and Offers

bet177 offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. After receiving the bonus, the bonus amount must be wagered 20 times before becoming eligible for withdrawal.

For example: if someone deposits ৳1,000, they will receive a ৳1,000 bonus, bringing the total balance to ৳2,000. Before withdrawing that bonus, ৳1,000 × 20 = ৳20,000 must be wagered.

6.1 Bonus Usage Terms

• A bonus applies to one account only.
• Taking bonuses through multiple accounts or third-party deposits is prohibited.
• bet177 reserves the right to change or cancel bonus offers at any time.
• If a withdrawal is made before the wagering requirement is met, the bonus will be forfeited.
• A bonus is not a substitute for cash in any way.

6.2 VIP Cashback

Regular players are included in bet177's VIP program. Weekly cashback is available across four tiers — Bronze, Silver, Gold and Platinum — up to a maximum of 1.0% (at the Platinum tier). Cashback is calculated based on net losses for the week.

07Betting Rules

All betting activities on bet177 are conducted according to set rules. Once a bet is accepted, it cannot be changed or cancelled.

7.1 Sports Betting

• Bets can be placed on various sports including cricket and football.
• Bets can be placed both before a match starts and during it (live).
• If a match is abandoned or not completed for any reason, the bet will be considered void and the stake will be returned.
• Wins and losses will be finalised only after the official result is announced.

7.2 Casino Games

• The outcome of all games is determined through a Random Number Generator (RNG).
• Each game has its own rules, which should be reviewed before starting the game.
• If a game is interrupted due to a technical fault, the result will be determined based on saved data.

08Prohibited Activities

The following activities are completely prohibited on the bet177 platform. Violating these prohibitions will result in the permanent closure of the account.

• Placing artificial or coordinated bets to circumvent bonus terms.
• Exploiting technical faults or software vulnerabilities to gain an unfair advantage.
• Using automated software, bots or scripts for betting or gaming.
• Accessing another person's account or attempting to hack.
• Money laundering or illegal transactions through bet177.
• Attempting to make risk-free profit by placing two opposing bets (arbitrage).
• Using a false identity or information to receive services.

09Responsible Gaming Commitment

bet177 believes that gaming is a form of entertainment, not a way to solve financial problems. If any user feels that they are developing an addiction to gaming or that it is affecting their financial or family life, they are encouraged to seek help.

Users can set a deposit limit on their account or temporarily suspend it if they wish. For more information on this, please read our Responsible Gaming Guidelines.

• No one under the age of 21 may use this platform.
• Avoid placing bets beyond your financial means.
• Be aware of the tendency to bet more to recover losses.
• Consider self-exclusion or a cooling-off period if needed.

10Account Suspension and Closure

bet177 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any part of these Terms.
• Failure to verify identity or providing false information.
• Fraudulent or suspicious activity.
• Threatening or harassing behaviour towards other users.
• The account remaining inactive for an extended period.

After an account is closed, support can be contacted to recover a legitimate balance. However, in cases of fraudulent activity, the balance will be forfeited.

11Technical Issues and Liability

Service interruptions may occur due to internet connectivity problems, server downtime or other technical disruptions. bet177 will endeavour to restore service quickly in such situations.

• If a bet is not properly recorded due to a technical fault, it will be verified based on server logs.
• bet177 will not bear responsibility for any loss caused by the user's internet connection being disconnected.
• If abnormal winnings are paid out due to a software error, bet177 reserves the right to cancel that payment.

For any technical issue, please notify the bet177 24/7 support team. We provide assistance in both Bengali and English.

12Dispute Resolution

If a user has a complaint about any matter, they are requested to first contact the bet177 customer service team. Most issues can generally be resolved through direct discussion.

12.1 How to Submit a Complaint

• Report your complaint directly via live chat.
• Write the details and send them by email.
• Attach relevant screenshots or information with your complaint.
• After submitting a complaint, a reference number will be provided.

After receiving a complaint, bet177 will investigate and respond within a reasonable time. bet177's final decision is binding.

13Provisions for Changes to Terms

bet177 may update these terms at any time for business needs, legal changes, or service improvements. Updated terms take effect as soon as they are published on the website.

For significant changes, registered users may be notified by email or app notification. However, this is not an obligation of bet177 — each user is responsible for checking this page regularly.

If a user continues to use the service after updated terms have been published, they will be considered to have accepted the new terms.

14Contact & Support

If you have any questions or comments about these terms, please contact the bet177 support team. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.

• Live Chat: available directly on the bet177 website
• Email: [email protected]

These terms are governed by the applicable laws of Bangladesh. bet177 is always committed to protecting the interests of its users.